Help Center

How Can We Help?

Find quick answers to the most common questions about accounts, simulations, and bringing EduLab to your school.

Accounts & Access

How do I create an EduLab account?+

Click Register, fill in your details, and follow the onboarding steps. You'll be exploring simulations within minutes.

I forgot my password. What now?+

Use the Forgot Password link on the login page. We'll email you a secure link to reset it.

Can I update my profile information?+

Yes. Open your Profile from the dashboard to update your name, email, and other details.

What do I need to run a simulation?+

Just a modern web browser. EduLab runs on any device, no downloads or special equipment required.

How many simulations are available?+

EduLab offers 65+ interactive simulations across 6 STEM domains, with more added regularly.

Is my progress saved?+

Yes. Your activity is tracked on your dashboard so you can pick up right where you left off.

Can I bring EduLab to my school?+

Absolutely. Visit Work With Us and tell us about your institution, and our team will help you get set up.

How do teachers manage students?+

The school portal lets educators invite students, organize classes, and follow learning activity.

Do you offer training for staff?+

Yes, we provide onboarding and training resources to help educators get comfortable quickly.

Is EduLab free to try?+

You can create an account and explore simulations. Reach out for details on school and institutional plans.

How does school pricing work?+

Pricing depends on the size of your institution. Contact us for a tailored quote.

Who do I contact about invoices?+

Email us at edulabug@gmail.com and our team will help with any billing questions.

Our team is here to help. Reach out and we'll get back to you as soon as we can.